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Privacy Policy
1. Introduction
At Kaval Contracting (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect personal information you provide via our website or in connection with our services, in accordance with the Personal Information Protection Act (PIPA) of British Columbia.
2. Information We Collect
We may collect the following kinds of information:
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Contact information: name, address, phone number, email.
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Service-related information: property address, details of repair/maintenance requests.
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Billing and payment information: as needed to issue invoices or process payments.
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Website usage data: IP address, browser type, pages visited, time, referring/exit pages (log files), cookies.
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Other information: any other information you voluntarily provide via contact forms or email.
3. How We Use Information
We use collected personal information for purposes including:
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Responding to your inquiries and providing our services.
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Scheduling, planning, performing maintenance and repair work.
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Billing, invoicing, and payment collection.
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Sending you updates, service reminders, or information relevant to our services (only if you consent where required).
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Improving our website (e.g. understanding how users navigate, what content is useful).
4. Cookies and Tracking
We may use cookies or similar technologies to:
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Improve your browsing experience.
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Analyze website traffic and usage.
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Remember preferences or login state, where relevant.
You can disable cookies in your browser settings, but that may affect the functionality of parts of the site.
5. Disclosure of Information
We will not sell or rent your personal information. We may share or disclose your information in limited circumstances:
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With our employees, contractors, or service providers who need the information to carry out work for us (under confidentiality obligations).
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To comply with legal obligations, court orders, or government requests.
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To protect our rights, property, or safety, or the safety of others.
6. Storage and Security
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We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
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Data is stored securely, and access is limited to those who need it.
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We retain personal information only for as long as needed to fulfill the purposes for which it was collected or as required by law.
7. Access and Correction
You have the right to:
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Access personal information we hold about you.
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Request corrections to any inaccuracies.
To exercise these rights, please contact us (see section 9). We may require proof of identity before allowing access or making corrections.
8. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the “Last updated” date. Continued use of our website or services after changes implies you accept the updated policy.
9. Contact
If you have questions about this Policy, wish to complain about how your privacy is handled, or want to access or correct your information, you can contact:
Kaval Contracting
Email: kc.contracting@outlook.com
Phone: 250-589-5709
Address: 700 Shawnigan Lake Rd unit 35-106, Shawnigan Lake BC V8H 2J3